Popular Articles

  1. Year-End Statements

  2. Payments and Payoffs

  3. Escrow Statement FAQs

  4. Go Paperless

    Tired of retrieving paper statements from your mailbox? Great news -- you can go paperless by opting in for electronic statements! We offer this convenient service for both monthly mortgage/account statements and year-end statements , which ar...
  5. LoanNav Mobile App

    While you can access our homeowner portal from your smartphone and tablet, our LoanNav app provides an enhanced experience on Apple and Android mobile devices. The app is free and easy to use, with the same features and functionality as the websit...
  6. Paperless Statements

    Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...
  7. How it works

    How does a Home Equity Loan work? Can I pay off a Home Equity Loan early? While the terms can vary by lender and other factors,  our Home Equity Loan does allow for early repayment without prepayment penalties!  Paying off the loan early ca...
  8. Monthly Autopay

    What is autopay? Autopay, meaning recurring monthly ACH drafts, allows you to pay your loan automatically each month from your checking or savings account. You may also opt for budget drafts if you would like to split your monthly payment into two ...
  9. Receiving My Statement

    When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 27, 2024, we will notify you by email when your statement is available online ...
  10. Ways to Pay

    How can I make payments? We offer a variety of quick and easy payment options. Choose the way that is most convenient for you: Online via our website or app Set up autopay (recurring monthly ACH drafts) online or by phone Call to set up budge...