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Created On: 05/22/2024
Tired of retrieving paper statements from your mailbox? Great news -- you can go paperless by opting in for electronic statements! We offer this convenient service for both monthly mortgage/account statements and year-end statements , which ar...
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Created On: 05/21/2024
in Escrow Statement FAQs
We review your escrow activity at least annually to help ensure your account has enough funds to cover your property tax and/or insurance expenses, which can change from year to year. After each review, we send an Escrow Account Disclosure ...
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Created On: 05/21/2024
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Created On: 08/08/2023
in Payments and Payoffs
Can I split my monthly payment into two payments? Yes, by enrolling for Budget Drafts , you can schedule automatic recurring ACH drafts from your checking or savings account every 14 days. Once enrolled, half of your monthly mortgage payment will...
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Created On: 08/08/2023
in Payments and Payoffs
What is autopay? Autopay, meaning recurring monthly ACH drafts, allows you to pay your loan automatically each month from your checking or savings account. You may also opt for budget drafts if you would like to split your monthly payment into two ...
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Created On: 08/04/2023
in Escrow Statement FAQs
Why did my payment change? When your taxes and/or insurance bills change from year to year, it may be necessary to adjust the amount you are paying into your escrow account, too. Reasons your expenses changed may include: Insurance: Changes...
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Created On: 08/03/2023
in Escrow Statement FAQs
Who do I contact with questions about my escrow expenses? Taxes: Your local tax assessor’s office. Insurance premiums: Your insurance company. Your escrow payments and expenses: Reach out to us. We'll be happy to help! Please see our...
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Created On: 08/03/2023
in Escrow Statement FAQs
How can I see my escrow account activity? As your mortgage partner, we strive to make it easy to view and understand your escrow activity. We provide 24/7 access to track your escrow balance, deposits, and disbursements online, plus other easy ...
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Created On: 08/03/2023
in Escrow Statement FAQs
What is an escrow surplus? All escrow accounts have a minimum required balance, which equals your expected tax and insurance expenses plus some extra money in case your bills go up – this is called a cushion. If your escrow account balance is mor...
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Created On: 08/02/2023
in Escrow Statement FAQs
What is an escrow shortage? All escrow accounts have a minimum required balance , which equals your expected tax and insurance expenses plus some extra money in case your bills go up – this is called a cushion. If your escrow account balance is e...